Get in touch

Whether you have a question, feedback, or need assistance, our dedicated customer service team are here to help you via phone or email.

Personal savings

Our opening hours are 9:00am to 5:00pm, Monday to Friday. We are closed on weekends and on bank holidays.

Lending

Please let us know which lending product you are interested in and whether you are a broker or a borrower. If you are an existing customer, please contact your lending manager.

Business savings

Our opening hours are 9:00am to 5:00pm, Monday to Friday. We are closed on weekends and on bank holidays.

Press and media

For media-related queries or interview requests, please contact our media relations team at press@recognisebank.co.uk.

Careers

If you’re interested in joining our dynamic team, visit our Careers page for current job openings and information on how to apply. Alternatively, you can reach out to us at careers@recognisebank.co.uk.

Please note that any communications you send to us are subject to our Privacy Notice.

Partnerships

We value collaborations and partnerships. If you’re interested in exploring business opportunities with Recognise Bank or have a proposal to discuss, please email us at partnerships@recognisebank.co.uk.

Fraud

Your data and online security are important to us and we are committed to safeguarding it. We take fraud prevention seriously. If you suspect any fraudulent activity or believe you may have been a victim, please contact us immediately for assistance.

Anything else?

Please send an email to help@recognisebank.co.uk if you are not sure who to speak with, or check out our FAQs page by clicking the link below.