Frequently Asked Questions
1. Is Recognise an authorised bank?
Yes, Recognise Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 849404. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register.
2. How can I keep up to date on news and information from Recognise?
3. What products does Recognise Bank offer?
We currently offer unregulated lending products for UK SMEs and regulated savings products to retail and business customers. Please feel free to look through our lending and savings product pages for more information. Our savings are protected under the Financial Services Compensation Scheme (FSCS).
4. Do you provide current accounts?
We do not currently offer current accounts but we do offer savings accounts to both retail and business customers. Click here for more information.
5. How do I get in touch with Recognise?
There are several ways in which you can get in touch with us. Please visit our Contact Us page for more information.
6. What is your Environmental and Social Governance Policy?
Our impact on the environment and our role in society is very important to us. You can read our full policy here.
7. Want to join Recognise?
Share our vision and values? Do you want to support the UK’s SMEs? Then maybe a career at Recognise is right for you. Visit our Careers page to see what opportunities there are to join the Recognise team.
8. How do I make a complaint?
We hope you will always be happy with our service and our products, but sometimes things can go wrong. When that happens, our job is to listen and to put it right. Please click here for more information on our complaints process.
