Cookies Policy

Version last updated: June 2023

Welcome to https://www.recognisebank.co.uk/ (the “Site”), which is owned and operated by Recognise Bank Limited (“Recognise ”, “we” and “us”). Here you will find information on what cookies may be set when you visit the Site, what we use cookies for, and how to reject or delete those cookies.

When you access the Site for the first time you will be asked to agree to our use of certain types of cookies (such as performance, marketing and tracking cookies) listed in the table below in the manner described in this policy. This is to ensure compliance with the Privacy and Electronic Communications Regulations. If you previously accessed the Site and did not agree for cookies to be set or you deleted cookies previously, you will be asked to agree to cookies being placed on your computer again.

There are certain types of cookies which are essential and which we do not require your agreement to store in accordance with the Privacy and Electronic Communications Regulations, which are the cookies used for the sole purpose of carrying out the transmission of a communication, or where storage or access is strictly necessary in order for us to provide you with the service that you requested:

  • User Input Cookies (Session ID)
  • Authentication Cookies
  • User Centric Security Cookies
  • Multimedia Content Player Cookies
  • Load Balancing Cookies

The table below lists the cookies we use and the reasons why we use them.

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookie SubgroupCookiesCookies used
recognisebank.co.ukhubspotutkFirst Party

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie SubgroupCookiesCookies used
www.linkedin.comJSESSIONID, bscookieThird Party
linkedin.comlang, bcookie, li_gc, lidcThird Party
hubspot.com__cf_bmThird Party
youtube.comCONSENT, YSC, VISITOR_INFO1_LIVEThird Party

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie SubgroupCookiesCookies used
www.recognisebank.co.ukOptanonAlertBoxClosed , OptanonConsentFirst Party
digital.recognisebank.co.ukOptanonAlertBoxClosed , OptanonConsentFirst Party
cdn-ukwest.onetrust.comOptanonAlertBoxClosed, OptanonConsentThird Party
rc-ui-research-prod-ase.azurewebsites.netARRAffinityThird Party

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie SubgroupCookiesCookies used
co.uk_ga _ga_MG3F1MX0Z7First Party
recognisebank.co.uk__hssc , __hstc , __hssrc , _ga_MG3F1MX0Z7 eupubconsent-v2First Party

Store and/or access information on a device

Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you.

Personalised ads and content, ad and content measurement, audience insights and product development

Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. Ad and content performance can be measured. Insights about audiences who saw the ads and content can be derived. Data can be used to build or improve user experience, systems and software.

• Select basic ads

Ads can be shown to you based on the content you’re viewing, the app you’re using, your approximate location, or your device type.

• Create a personalised ads profile

A profile can be built about you and your interests to show you personalised ads that are relevant to you.

• Select personalised ads

Personalised ads can be shown to you based on a profile about you.

• Create a personalised content profile

A profile can be built about you and your interests to show you personalised content that is relevant to you.

• Select personalised content

Personalised content can be shown to you based on a profile about you.

• Measure ad performance

The performance and effectiveness of ads that you see or interact with can be measured.

• Measure content performance

The performance and effectiveness of content that you see or interact with can be measured.

• Apply market research to generate audience insights

Market research can be used to learn more about the audiences who visit sites/apps and view ads.

• Develop and improve products

Your data can be used to improve existing systems and software, and to develop new products

Use precise geolocation data

Your precise geolocation data can be used in support of one or more purposes. This means your location can be accurate to within several meters.

Actively scan device characteristics for identification

Your device can be identified based on a scan of your device’s unique combination of characteristics.

Ensure security, prevent fraud, and debug

Your data can be used to monitor for and prevent fraudulent activity, and ensure systems and processes work properly and securely.

Technically deliver ads or content

Your device can receive and send information that allows you to see and interact with ads and content.

Match and combine offline data sources

Data from offline data sources can be combined with your online activity in support of one or more purposes

Link different devices

Different devices can be determined as belonging to you or your household in support of one or more of purposes.

Receive and use automatically-sent device characteristics for identification

Your device might be distinguished from other devices based on information it automatically sends, such as IP address or browser type.

How do I change Cookie Settings?

Most web browsers allow some control of most cookies through the browser settings. Find out how to manage cookies on popular browsers:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Microsoft Internet Explorer
  • Opera
  • Apple Safari

To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visithttp://tools.google.com/dlpage/gaoptout

Types of cookies

Our website uses three types of cookies. Necessary cookies are on by default and are needed to make our website work. These can be turned off in your browser settings, but blocking these cookies may mean you can’t use all the services or features on our sites. Functional and analytics cookies are optional, but having these cookies switched off can affect the way that you experience our website and turning these cookies on can help us to improve our website.

Third-party cookies are set by someone other than us. Some of our pages contain content from other websites like LinkedIn, which set their own cookies. We have no control over third-party cookies – you can turn them off, but not through us.

How other Third-Parties we work with use Cookies

We work with Hotjar as a third-party provider in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

When you use this cookie preference page, your preferences will be stored. If you delete or clear your cookies, or you use a different browser to visit our site, you will need to set your cookie preference again.